Privacy Policy

Last Updated: April 4, 2025

1. Introduction

First Drives ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our First Drives mobile application and website (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us when you:

• Register for an account
• Set up driver profiles
• Use features of our Service
• Contact customer support
• Participate in surveys or promotions

The types of personal information we may collect include:

• Contact information (name, email address, phone number)
• Account credentials
• Driver information (name, age, license status)
• Vehicle information (make, model, year, VIN)
• Payment information (processed securely through third-party payment processors)

2.2 Vehicle and Driving Data

When you use our Service, we collect data about your vehicle and driving habits, including:

• Location information (GPS coordinates, routes taken)
• Vehicle diagnostic information
• Driving behavior data (speed, acceleration, braking patterns)
• Trip information (start/end times, duration, distance)

2.3 Camera Usage

Our app requires access to your device's camera for the following purposes:

• Scanning vehicle VIN numbers during setup for accurate vehicle identification
• Document capture for license verification (where applicable for young drivers)
• Optional trip start/end photo verification for supervised driving programs
• Reporting vehicle damage or maintenance issues

Camera access is only used when you specifically activate these features. Images captured are processed securely, and in most cases, are stored only temporarily during the relevant process. Any permanent image storage is clearly disclosed during the specific feature usage.

2.4 Device Information

When you access our Service, we automatically collect certain information about your device, including:

• Device type and mobile operating system
• Device identifiers
• IP address
• Mobile network information
• App usage data and system logs

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process and complete transactions
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Generate driving insights, tips, and feedback to improve driving skills
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience and deliver content relevant to your interests
• Facilitate communication between family members regarding driving activities

4. How We Share Your Information

We may share information about you as follows:

• With other users within your family account as part of the core functionality of the Service
• With vendors, consultants, and service providers who need access to such information to carry out work on our behalf
• In response to a request for information if we believe disclosure is required by applicable law or regulation
• With your consent or at your direction

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Driving data is typically retained for 12 months to provide historical context and trend analysis. You can request deletion of certain historical data through your account settings or by contacting our support team.

6. Your Rights and Choices

You have several rights regarding your personal information:

• Account Information: You can update certain account information through your account settings. If you wish to delete your account, please contact us at privacy@firstdrives.com.
• Location Information: You can disable location services through your device settings, but this may limit certain features of our Service.
• Camera Access: You can revoke camera permissions through your device settings at any time. Note that this will limit functionality that requires the camera.
• Promotional Communications: You can opt out of receiving promotional emails by following the instructions in those emails or by adjusting your notification preferences in your account settings.
• Privacy Settings: Our app includes privacy settings that allow teen drivers and parents to mutually agree on what information is shared and when.

7. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Children's Privacy

Our Service is intended for family use, including parents and teen drivers. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

For teen drivers (13-17), we require parental/guardian consent and oversight. Parents create and manage family accounts, with teens having limited account privileges appropriate to their age.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@firstdrives.com

Address: 123 Drive Safe Avenue, Suite 200, San Francisco, CA 94107

Phone: (555) 123-4567